3 Reasons why you should invest in qualifications for your managers

3 Reasons why you should invest in qualifications for your managers

Management staff within a company are often the glue that binds the company together. They can be responsible for so many aspects of the business and they must be competent in carrying out their roles. Many managers have been promoted to their position from starting...
Improving customer service, from the inside out. 

Improving customer service, from the inside out. 

I worked for 30 years in senior management, an experience that has put me in good standing when I chose to embark on teaching people in the same role later in my career. Being able to teach via the NVQ route has allowed me to pay forward my knowledge and experience...
5 Common Marketing Mistakes

5 Common Marketing Mistakes

During my time working with various businesses, I seem to come across similar stumbling blocks when it comes to marketing. Whether a business is trying to become established in a competitive market or there is no return on investment there are ways that, as a...