Feedback, Feedback, and more Feedback?

Feedback, Feedback, and more Feedback?

By all accounts, the 4th July passed with few incidents of any unruly behaviour – thank goodness! And those rare instances where there were issues, I was delighted to hear management taking the decision to close early. On hearing a customer had unfortunately...
Improving customer service, from the inside out. 

Improving customer service, from the inside out. 

I worked for 30 years in senior management, an experience that has put me in good standing when I chose to embark on teaching people in the same role later in my career. Being able to teach via the NVQ route has allowed me to pay forward my knowledge and experience...
Tourist Attractions In London, Past and Present

Tourist Attractions In London, Past and Present

The city of London, the capital of England, home to The Royal Family and much-visited tourist destination from people all over the world. London is a hive of activity with popular attractions, many famous ones and some secret and hidden delights which make it a...