Feedback, Feedback, and more Feedback?

Feedback, Feedback, and more Feedback?

By all accounts, the 4th July passed with few incidents of any unruly behaviour – thank goodness! And those rare instances where there were issues, I was delighted to hear management taking the decision to close early. On hearing a customer had unfortunately...
A FAR MORE DISCERNING CUSTOMER

A FAR MORE DISCERNING CUSTOMER

So, here we are with most of the hospitality sector open for business and with 1 METER+ being the new mantra of the moment! Yet, whilst the tone of complying with these rules seems quite convivial and jolly before entering the bar, restaurant, or hotel of choice, once...
HOSPITALITY AND GOING BACK TO THE “NEW NORMAL”.

HOSPITALITY AND GOING BACK TO THE “NEW NORMAL”.

So, across the country, bars and restaurants will once again be opening their doors to the consumer on or around the 4th of July. How ironic that that date just happens to be Independence Day across the pond! With social distancing measures having to be in place,...
How has Coronavirus affected businesses in the UK?

How has Coronavirus affected businesses in the UK?

In this blog, I wanted to look at how businesses are being affected by this unprecedented global pandemic. With nothing like this having ever happened before, businesses have nothing to be able to refer to and across the world companies have had to think fast when it...
3 Reasons why you should invest in qualifications for your managers

3 Reasons why you should invest in qualifications for your managers

Management staff within a company are often the glue that binds the company together. They can be responsible for so many aspects of the business and they must be competent in carrying out their roles. Many managers have been promoted to their position from starting...