What is Retail Theatre?

What is Retail Theatre?

I previously mentioned the importance of turning what is today an everyday performance (sanitizing everything and anything that is touched or moves) into a staged production. It emphasises the importance of being COVID compliant and executed professionally should...
Feedback, Feedback, and more Feedback?

Feedback, Feedback, and more Feedback?

By all accounts, the 4th July passed with few incidents of any unruly behaviour – thank goodness! And those rare instances where there were issues, I was delighted to hear management taking the decision to close early. On hearing a customer had unfortunately...
BUSINESS DIVERSIFICATION, INNOVATION AND TRANSFORMATION

BUSINESS DIVERSIFICATION, INNOVATION AND TRANSFORMATION

Post COVID-19 and coming out of furlough might see these 3 business “buzzwords “on the top of many chief executives first board meeting agenda. Why? Well, when we do eventually return to what we create for a “new normal “our customers will be more discerning than ever...
How COVID-19 is giving businesses a lesson in diversification

How COVID-19 is giving businesses a lesson in diversification

What is diversification? Diversification is a strategy used by businesses to encourage higher returns and lessen the risks. Diversification will involve the introduction of new products, new services or operating in a new market to that of which the business...
How has Coronavirus affected businesses in the UK?

How has Coronavirus affected businesses in the UK?

In this blog, I wanted to look at how businesses are being affected by this unprecedented global pandemic. With nothing like this having ever happened before, businesses have nothing to be able to refer to and across the world companies have had to think fast when it...