Many business owners will want to assess and increase staff productivity, but few have a plan in place to do this, which can lead to not only a reduction in staff productivity but also lead to business growth becoming stagnant. For a business to grow it is important to ensure that staff are productive and to do this assessment and improvement is imperative.
So, how do I suggest you assess and increase staff productivity?
I have witnessed many occasions where communication is the main contributory factor in reduced staff productivity. Simply, the staff are not working to the same goal as the management has in mind. To assess if there is a communication issue between management and staff you can look into historic projects where things may not have been completed correctly or the result was slightly off-key. Perhaps there is a constant need to remind employees of the tasks required of them or maybe they just sit around with a confused look on their face? Sound familiar?
Clear, transparent and concise communication is key in getting employees on track to achieve. When you set out instructions for work, share as much information as possible with them so they fully understand what the end goal is. If employees understand what you want to achieve, and why, they can fully apply themselves to completing tasks to make the project a success. When employees feel educated, knowledgeable and involved in a bigger picture they will feel a sense of pride in being part of it and are more likely to drive the business forward through their productivity.
- Stop working
How much time do you invest in your employees’ wellbeing? If you have noticed a reduction in productivity give your staff some time-out to dust off the cobwebs so they can get back to the task with a fresh approach.
There are a lot of team-building exercises accessible for a workforce. Team building is important and has a direct impact on productivity in the workplace. Employees can get to know each other, and get to find the best ways to work with each other which mean when they get back to the office they can concentrate on tasks and getting things done.
In various companies’ that I have been involved in I have sometimes noticed a lack of any kind of reward system for productive employees. This baffles me. So, you want your staff to give their all, make your projects a success and offer absolutely nothing in return for their efforts? Perhaps its time to dangle a carrot? If you want to assess the effectiveness of a reward the only real way is to put one in place. If you have some tasks that are always completed to a poor standard you could start to offer a reward system and see how quickly moral and attitude changes towards it.
Rewards do not have to be of monetary value. The prospect of promotion or added responsibility can work wonders to get employees to show you what they’ve really got. Those that shine could work toward team leader roles. Make your promotional ladder clear from the start so that people understand what it is possible to accomplish within your company. If promotions and new job roles won’t work in your company, remember many employees relish in acknowledgement and a genuine “Thank you and Well done” will always make employees feel valued. When employees feel that their efforts are appreciated it is likely to increase their productivity on future tasks.
- Get involved
When working with management I never like to see a ‘Do as I say, don’t do as I do’ approach with employees. Employees are productive for managers that they have respect for and as such, it can really help to roll up your sleeves and get involved! Employees look up to superiors who know the job inside out and who aren’t afraid to get on board when things get tough. Lead by example and your employees will admire your work ethic and emulate that in their own work. If you want to assess how this applies to your company I suggest looking at the tasks that staff are doing and carrying out a few roles yourself, this gives you an insight as to what your employees are dealing with on the front line and as well as showing them you are a competent manager/ employer, it will help you make more insightful decisions within business operations. If you can’t carry out the tasks you require them to do, then it’s good for them to see some humility when you ask for help.
Staff appraisals. Something most managers/ employees set out to do but often gets left by the wayside. If you can’t remember the last time you talked to your employees individually and they gave you some feedback about their role, its time to dig out those appraisal forms. Try to book appraisal appointments regularly so the employees know that they are coming, and so if there is an issue they are concerned about they know they will soon have the chance to share it so it won’t worry them for too long.
Appraisals will help employee productivity because it gives both employee and staff to iron out any problems and make positive changes going forward. It is important that employees feel listened to and valued, and an appraisal is a perfect opportunity to do this. Getting to understand what motivates your staff, and what hinders progress, means you can provide them with a working environment that promotes productivity tailored to their needs.
MBP business consultancy services offer consultancy services to a range of industries. Malcolm can also be a Non- Executive Director or interim CEO/MD. Malcolm has experience in a broad range of industries including but not limited to the retail and tourism industries and has overseen several multi-million-pound projects throughout his professional career
Please get in touch and see how Malcolm can help develop your business.
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