So, across the country, bars and restaurants will once again be opening their doors to the consumer on or around the 4th of July. How ironic that that date just happens to be Independence Day across the pond!
With social distancing measures having to be in place, whether it’s 2 or 1 meter, the implications for the business in the commercial sector are enormous. Let’s consider the viability of this for the business. Even at 1 meter you are technically operating at around 60/70% capacity and while tables and chairs in most cases are moveable, even setting up a temporary bar and or food station is possible, toilets present an obvious pitch point. Even the increased extensive cleaning that will have to be maintained will have financial ramifications, not that anyone can complain at an increase in hygiene.
At the Bedford Arms Hotel our NVQ Learners who are still pursuing their Diploma in Management have not been idle during furlough (yes, studying from home ) but now its time for them to put their hard-learned management and business skills to the fore. There will be new signage and modified layout of the dining areas both inside and outside. A traffic light system has been implemented for when toilets are either occupied or not, all this to ensure the safety of the customers and staff. This is all part of today’s’ new normal” including an app for ordering, collecting your own food, and drink in an effort to being COVID savvy yet mindful of your staffing levels to make sure you make a profit. Because, after being closed for so long business need to stay budget conscious more than ever.
As with my previous post now is the time to embrace this “new normal” with innovation and in doing so, convince your regular customers that your establishment is SAFE to dine. Make sure you use social platforms to engage your customers and take the opportunity to also relay some more serious information, demonstrate your PPE approach to reduce any fears your diners might have.
Many people are equally as apprehensive as they are excited to get out and start enjoying life again. Things have been so restrictive for such a long time. There are likely to be lots of questions so just ensure all your staff are fully trained and understand all the new measures you have in place. I hope that from July the 4th the hospitality industry can start to rebuild what was lost during the lockdown safely and enjoyably.
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