Delivering excellence through consulting, interim and non-executive director services. Business planning, sales & marketing strategies, change management and  business diversification.

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With over 30 years in retail & leisure predominately as a Managing Director but whereby the last 17 years as a Chief Executive Officer of two small PLc companies – I believe I have the necessary skill-set to assist most organisations. Indeed the various endorsements and testimonials as illustrated within my website provides further evidence of my abilities and potential services I might offer your organisation.

Please email or call for that initial FREE consultation.

Malcolm Ball.

Sales & Marketing

Business Strategies


Succession Planning





Business Transformation

“to succeed it’s more than just change management , its having that entrepreneurial approach and buy-in when introducing the new business strategy and in turn – a new source of income generation”
that’s the mantra of MPB Consultancy Services !


Don’t take my word for it… see what business people say about me!

Click the arrows or dot navigation to scroll through all of my testimonials

I have known Malcolm Ball since the mid-eighties when he had a company called Gladstone Hall Associates which provided corporate hospitality for several large Blue-Chip companies including Barclaycard. My company Crown Catering providing both unique venues and catering for the likes of Barclaycard and others.

Our paths crossed again back in 2004 when as CEO of Vinopolis (Wineworld Plc} Malcolm decided to break with tradition and have one exclusive catering provider for this top hospitality venue in London. My company successfully tendered and won this account.

In more recent years as CEO of WMC Retail Partners Malcolm invited my company again to consider Old Spitalfields Market as being an ideal new and unique hospitality venue for the Capital.

Throughout Malcolm has always been innovative and entrepreneurial in his sales & marketing approach while demonstrating sound leadership and while having a keen mind for the importance of customer satisfaction.

I would hope that should he ever require the services of someone like us he will again consider us and we in turn would welcome that opportunity.

Russell Morgan, Founder Crown, Partnership

I first met MALCOLM BALL in the spring of 1995 when I arrived in the UK to head up the running of the Sandals Sponsorship Campaign for the West Indies Cricket Team which was due to tour later that year.

I was introduced to Malcolm who had been appointed by the West Indies Cricket Board , as their Marketing Representative. Malcolm would work in tandem with me to maximize any and all opportunities to get our name into the public space, and by extension, increase brand awareness and bookings to our Caribbean Resorts.

I can attest that Malcolm brought very creative ideas to the table , many never experienced by a touring West Indies Cricket team before. In fact, many were quite revolutionary , exhibiting Malcolm’s strong sense of entrepreneurship. All of this innovative thinking was in an effort to build on the brands of both West Indies Cricket and Sandals Resorts.

Through Malcolm’s contacts , he was able to introduce me to many persons and entities who would eventually play a positive role in maximising Sandals sponsorship of the tour.

At the end of the long tour (6 Test Matches and 5 One Day Internationals) , Sandals Resorts was extremely pleased with what we were able to achieve during our maiden overseas sponsorship effort. Malcolm’s leadership and communication skills certainly contributed significantly to this.

Based on my working experience with Malcolm, a keen sportsman, I would unhesitatingly recommend his services in any related field.

David L. Roper, Director , Industry Relations, Sandals Resorts International

I have known Malcolm Ball for over 15 years and have seen him working in various roles at London Irish, Vinopolis and Wellington Markets pie.

We previously put his sales and marketing skills to good use when we were looking to engage with Fitness Clubs and the club members themselves in an education campaign aimed at precisely that market . Malcolm clearly has an innovative approach to sales and marketing and we were very happy with the resulting successes.

Not surprisingly, when I learned he was available, I again engaged his services for STA Ltd to merge his contacts in the Sports & Leisure Industry with our activities in Spectator Safety training to generate further enrolments for our Apprenticeship programmes.

I anticipate that we will have the same level of success this time as we did before .

Andy Day, Director, STA Ltd.

Malcolm Ball is the consummate Professional in all that he does. He is entrepreneurial and innovative … particularly in terms of sales and marketing … but also has excellent leadership and project management skills … with an outstanding record of success within the Leisure, Sport and Retail sectors. I worked with Malcolm during my time at London Irish Rugby when I was CEO and he was the Sales & Marketing Director; I valued his contribution to the team and the business as a whole and, in particular, the strategy he put in place to develop the club’s brand credentials with key corporate partners. I have no hesitation in in recommending him to any company seeking such skills.

Geoff Huckstep, CEO National Ice Centre & Motorpoint Arena Nottingham

I am delighted to provide a reference In support of Malcolm.

I have known him for around ten years and always found him to be an enthusiastic and professional advocate of Markets.

NABMA has forged a number of partnership arrangements and while Malcolm was with Wellington Markets he was a great support In advancing the markets agenda on the national stage and facilitating our engagement with government through his company’s parliamentary links.

Malcolm Is a man of vision seeing the landscape of Markets in the future. It was particularly because of this quality that I personally recommended Malcolm to be Chairman of the Association of London Markets at a time when the AoLM was working with the Greater London Council to create a London Markets Board.

Malcolm worked tirelessly to Improve the status of the AoLM during his short tenure as Chairman. He was sad loss to the AoLM when he stood down because of severing his links with Wellington Markets. Malcolm is an enthusiastic and personable individual and a man whose opinions I greatly respect and who has been a significant asset to the markets industry.

I have no hesitation in providing a reference supporting him.

Graham Wilson OBE, Chief Executive, NABMA

We have been involved with Malcolm over the past thirty years, in various capacities.

When Malcolm was, at London Irish and Vinopolis, we hosted various corporate events for Hotels 109, the organisation and management were always of the highest standard.

Malcolm has also worked for us in a sales and marketing capacity, at The Selfridge Hotel London, The Royal Wefts Hotel, Royal Tunbridge Wells and The Bedford Arms Hotel Chenies. He has successfully implemented ideas, with the results, or increased turnover and improve margins.

We have no hesitation in recommending him and will continue using him In the future.

Peter Ratcllffe, Director, Hotel’s 109 Ltd


Types of coaching

Since the benefit of being able to work remotely had become apparent to the masses we have seen a trend developing which shows uptake in coaching and mentoring services. These services suit individuals with different needs, which is what I want to explore in this blog. Some people may choose to hire a life coach who will perhaps use holistic methods and exercises to help people deal with emotional blockages and issues in their life to achieve a better quality of life and well-being. Ambitious business owners and entrepreneurs may choose to use a business mentor who can help them align their...

Keeping up appearances

The hierarchy of the corporate world is something I am well versed with and something I was embroiled in for many many years. The typical do’s and don’ts and unspoken expectations are what led to many missed opportunities where I could have really done with some support but felt my ‘rank’ in the workplace meant that it would show weakness to ask for that second opinion. You are probably a leader, a go-getter, confident and secure in your position. Had you even ever considered that you would benefit from having a coach who can support your role? Every pilot needs a co-pilot and sometimes that...

The Big Pitch

No quivering voice, no fluttering stomach, you have confidence by the bagful. You wouldn’t be much of a Managing Director without a b. Yet, the importance of not missing anything, checking the angle is right and even just a second opinion is something I wish I had given more consideration in my formative years, and I think it is a tool many executives overlook. No matter how well you know the topic or the board members you are presenting to, at this executive-level the margin for error swings between simple embarrassment and a complete flop. Another set of ears could offer an unbiased...


As part of the senior management team, how would you categorise your staff pre and during COVID? How about your career? Were you always destined to be the Leader, General or Captain or was there a moment in your career where you had to take that next step and challenge that all too familiar caption – “ Well, this is how we have always done it” In these unsettling trading times, we need our staff to challenge all our processes and procedures because things probably cannot remain as they were within your business. You need to consider changes for your business survival. Staffing levels must be...


On the job training is undeniably the most cost-effective method of up-skilling your workforce however, very few employers value this type of approach. Moreover, during these challenging times obtaining maximum productivity from your staff while keeping the morale on a high with potential redundancies beckoning has never been more important than now.  When was the last time your company carried out a staff audit to evaluate each employee against their original Roles & Responsibilities when first employed? In fact, during these COVID times isn’t it the case that today’s Roles and...

EXAM RESULTS….a hot topic at this time

In these uncertain and challenging times compounded by the worst recession in living memory we now have this fiasco of grading A and O Levels by using an algorithm, presumably following previous National & Regional Standards. Can someone please tell me what was wrong with the good old fashion method of relying on teacher predicted grades and if it requires a degree of independence how about another Head Teacher from a different Region making that final adjustment? I am glad to hear that the government made a u-turn on their position. It was interesting to see many business owners...


For more information contact Malcolm 07985-683488 |

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